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Regina Bertolotti |
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Covington, KY 41014 USA |
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OBJECTIVE |
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To help the company I work for be represented in the best light possible by utilizing my 17 years of sales and customer service experience,outgoing personality, and my educational background.
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EDUCATION |
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081997 - 052002 |
Northern Kentucky University |
Highland Heights,Ky |
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Bachelor of Arts
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WORK EXPERIENCE |
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032002 - Present |
Department of Treasury |
Covington, Ky 41011 |
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Assist Taxpayers in obtaining the Employer Identification Numbers in order to open and Estate, Trusts, Small Businesses,Corporations or Nonprofit Organization according to Business Tax Law and the IRC Code. Researching each and every account and by doing so -Preventing fraud and Identity theft. Data entry, creating letters and updating information to taxpayers'accounts.
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082007 - Present |
Adecco Employment Services |
5 Spiral dr. Florence,ky 41042 |
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Assist customers in making their purchases during a tent sale. Adding inventory as needing. Sorting and displaying in the most attractive way possible.
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072007 - 102007 |
Messina Management Staffing |
Blue Ash,Ohio 45213 |
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Outbound calls to Architects, Engineers, and local government offices to obtain construction bidding information to upload to local Fortune 500 website isquft.com in order for their subscribers to receive the correct amendments and bid dates and times.
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081988 - 071999 |
Radac Corporation |
Dayton,Ky 41017 |
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Assist customers from around the US in their purchase of automotive cooling parts by using catalogues and computer inventory systems. Hostess events sponsored by suppliers to increase customer awareness of our products. Review customer complaints and obtain approval and distribution of rebates,replacements and refunds to retain our customers.
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TRAINING |
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6 weeks of Business Tax Law.
Customer Service Seminars by Edward Leader. Telephone Etiquette by Cincinnati Bell. Job Search techniques by LLC. |
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AWARDS AND HONORS |
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Deans List-NKU
Golden Key Society |
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